FAQ: Frequently Asked Questions about the Cykero store
What are renewals and what does this process involve at Cykero?
Refurbished devices, also known as
refurbished, these are electronic products that have been previously used but
underwent a refurbishment process. This process involves grading the equipment in terms of
aesthetics, testing, repair and cleaning to restore the product to
full functionality and the best possible appearance. Then we offer
electronics are back on sale, at a much lower price than before
new devices and having the same functionalities.
What is the gradation of equipment quality at Cykero?
Every device that comes to us, except
functionality and failure testing, subject to appearance assessment. Based on
The number of scratches and other blemishes on the casing is what we classify each device.
Class A equipment has only small, shallow scratches and blemishes on the casing.
Class B equipment has slightly more scratches or other damage, and
C-class equipment may have deeper scratches and blemishes. Regardless of what
class a given phone, tablet or smartwatch has, each of these devices works
fully correct and not broken. You will find the class of the specific device
on the product page, which will allow you to choose the equipment according to your expectations and
budget you want to allocate for the purchase.
Why is it worth buying refurbished phones and other electronics on Cykero?
When you buy refurbished phones, you can save a lot
save money by getting high quality equipment at a lower price. In addition,
by choosing refurbished devices, you contribute to reducing waste
electronic and carbon emissions, supporting sustainable practices
consumer. The Cykero platform also provides access to older models and
provides a guarantee for purchased products, which additionally increases the attractiveness
offers.
What refurbished devices do you sell at Cykero?
We offer a very wide selection of electronics. To
our most popular category includes phones, especially Apple brands,
including the iPhone 11 to 15 series, also in Pro and Pro Max versions, as well as
also smartphones Samsung Galaxy Note 10 or Samsung S21 and S22. But you will find
we also have AirPods headphones, Apple Watch smartwatches, and MacBook computers
Air and Macbook Pro in refurbished versions.
We regularly update our assortment, so it's worth visiting us
every day.
It is worth emphasizing that we sell not only
the newest models, but also devices from older series. This allows you to buy
proven and good equipment that is no longer on the market because the manufacturer
stopped producing and selling it.
Is the Cykero store a company I can trust?
Definitely yes! We are a company
international, and Poland is another market we are entering with
successes. We have sold over 40,000 devices in total, and the return rate
constitutes only 2%, which is the best proof that the offered
The equipment is carefully refurbished and functional. We provide a 100% money-back guarantee
money and the purchase can be returned by you within 14 days. We offer
also secure and encrypted payment methods, and in case of problems or
For any questions, our customer service department is available 7 days a week, 24/7
hours a day. And we deliver purchased phones and other devices even in
within 48 hours with home delivery.
Is there a warranty on the refurbished devices you sell?
Yes. For devices offered in our store
twelve-month warranty applies. So when you buy a refurbished phone, you can
count on a free repair or replacement of your phone or other device,
provided that its failure does not concern mechanical or other damages resulting from
improper handling of the smartphone. Before you use the warranty,
please read the details in the warranty regulations.